Welcome to Klinicly 360 ("Klinicly," "we," "our," or "us"). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website, mobile applications, and related services (together, the "Platform" or "Services"). By accessing or using Klinicly 360, you agree to the practices described in this Privacy Policy.
Please review it carefully and contact us if you have any questions.
1. Who We Are
- •Klinicly 360 is a digital health platform providing e-learning, e-Prescribe, electronic and API services. This Privacy Policy applies to all our products, services, and platforms.
2. Information We Collect
We collect the following categories of information when you interact with Klinicly 360:
a) Personal Information You Provide
- •Name, email address, phone number, and contact details.
- •Professional details (specialty, certifications, healthcare facility, or employer).
- •Account login details.
- •Payment details (processed securely via third-party providers; Klinicly does not store full payment information).
- •Content you upload (e.g., courses, event listings, feedback, comments).
b) Automatically Collected Information
- •Device information: browser type, operating system, IP address.
- •Usage data: pages visited, features used, time spent on the Platform.
- •Location data (if you enable GPS/location services).
c) Aggregate and Anonymous Data
- •We may collect and analyze aggregated, de-identified data for research, analytics, and service improvement.
3. Why We Collect Your Information
- •Deliver and personalize our Services.
- •Register you for courses, events, or memberships.
- •Facilitate CME/CPD accreditation tracking.
- •Process payments securely.
- •Send updates, promotions, or service notifications.
- •Improve the performance, design, and user experience of Klinicly 360.
- •Comply with legal or regulatory obligations.
4. How We Use and Share Your Information
We will only use your information for legitimate business purposes. Specifically:
- •Service Provision: To create and maintain your account, deliver your chosen services, and issue certificates for completed CME/CPD programs.
- •Tutors & Professional Bodies: If you enroll in a course or event, we may share necessary details with the tutor, institution, or accrediting association for record-keeping and certification.
- •Vendors & Service Providers: We may engage trusted third parties (e.g., payment processors, hosting services) who process your data on our behalf under confidentiality agreements.
- •Legal Compliance: We may disclose information if required by law, regulation, or valid legal request.
- •Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the new entity with appropriate safeguards. We do not sell your personal information to advertisers or unrelated third parties.
5. Your Privacy Rights
Depending on your location, you may have rights under laws such as the Nigerian Data Protection Regulation (NDPR), General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA). These include the right to:
- •Access the personal data we hold about you.
- •Request corrections to inaccurate or incomplete data.
- •Request deletion of your data, subject to legal obligations.
- •Restrict or object to how we process your data.
- •Withdraw consent at any time (where processing is based on consent).
- •Opt-out of marketing communications.
- •To exercise these rights, contact us at: support@klinicly.com
6. Data Security and Storage
- •We implement industry-standard measures to safeguard your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
- •We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Cookies and Tracking Technologies
- •Klinicly 360 uses cookies and similar technologies to:
- •Improve site functionality and performance.
- •Personalize your experience and course recommendations.
- •Analyze usage trends and traffic patterns.
- •You can control cookie preferences through your browser settings. Note: disabling cookies may affect functionality.
8. Third-Party Links
- •Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies separately.
9. Children's Privacy
- •Klinicly 360 does not knowingly collect personal information from children under 18 (or under 16 where GDPR applies) without parental consent. If we discover such data has been provided, we will delete it promptly.
10. International Data Transfers
- •If you access Klinicly 360 outside Nigeria, your information may be transferred to and stored in other countries. We ensure such transfers comply with applicable data protection laws and safeguards.
11. Updates to this Privacy Policy
- •We may update this Privacy Policy periodically to reflect changes in law, technology, or services. When we do, we will post the updated version and notify you via email or in-app notice.
12. Contact Us
- •If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- •Klinicly Limited
- •Email: support@klinicly.com
- •Phone: +234 811 555 5000
- •Address: 35 Association Road, Ilupeju Lagos